want a reminder?
1. What you're signing up for
By submitting this form you are asking Telex PH to send you a booking reminder at the email address you provide. This is a reminder service only — it is not a booking, a reservation, or a confirmed appointment. Your slot is only secured once you complete an actual booking.
2. Information you give us
We collect your full name and business email address. Please provide accurate details — we cannot deliver a reminder to an incorrect or inactive address. Do not submit another person's details without their permission.
3. Reminder frequency
If you tick "Remind me every 3 days", we will email you roughly once every three days until you either complete a booking or unsubscribe. If you leave it unticked, you will receive a single reminder only. Delivery timing may vary depending on your email provider.
4. How we use your details
Your details are used to send the reminders described above and, where relevant, occasional information about Telex PH services. We do not sell, rent, or trade your information to third parties. Data is stored securely and kept only for as long as it is needed for this purpose.
5. Withdrawing consent
You may opt out at any time using the unsubscribe link in any email we send, or by writing to [email protected]. We will stop sending reminders and, on request, delete your details from our records.
6. Your rights
Under the Philippine Data Privacy Act of 2012 (RA 10173) you have the right to access, correct, object to the processing of, or request deletion of your personal data. Send any such request to [email protected] and we will respond within a reasonable period.
7. No guarantees
Reminders are provided as a courtesy. Telex PH is not liable for missed bookings, undelivered emails, spam filtering, or any loss arising from a reminder that does not arrive or arrives late.
8. Changes to these terms
We may update these terms from time to time. The version shown here at the time you submit the form is the one that applies to your signup.
9. Contact
Questions about these terms or your data? Email [email protected].
Managed customer support teams, built to work alongside AI.
Your AI handles the easy tickets. Our trained agents handle the rest: complaints, refunds, escalations and the customers who need a real person. Live within 5 days of assessment completion.
One dedicated agent, fully managed.
Your own full-time support agent, working on-site from our Philippine office, with a supervisor and QA behind every shift.
- Dedicated agent
- Supervisor oversight
- QA checks
- Backup coverage when your agent is absent
- No-Cost Performance Replacement
A Quick Look
Before You Book
From structured assessment to a fully deployed offshore team — see the process our clients go through, live in as little as 5 days after assessment completion.
Scaling breaks when operations aren't structured.
As your business grows, the cracks widen. Hover each card to see what's breaking your scale.
starts to break
Every new customer brings more inquiries, follow-ups, and issues to resolve. When support can't keep up, customers leave.
Reports, scheduling, data entry, and follow-ups pile up quietly. Before you know it, your team spends more time managing tasks than moving the business forward.
Finding and training the right people doesn't happen overnight. Meanwhile, backlogs grow and your existing team carries the extra workload.
When execution isn't covered, your best people fill the gaps. Strategy stops. The people who should be building the business are buried running it.
More customers. More pressure on support. Every new customer brings more inquiries, follow-ups, and issues to resolve. When support can't keep up, customers leave.
Small tasks. Big time drain. Reports, scheduling, data entry, and follow-ups pile up quietly. Before you know it, your team spends more time managing tasks than moving the business forward.
Business moves fast. Hiring takes time. Finding and training the right people doesn't happen overnight. Meanwhile, backlogs grow and your existing team carries the extra workload.
When execution isn't covered, your best people fill the gaps. Strategy stops. The people who should be building the business are buried running it.
You won't have to do any of this.
Every operational burden you've been putting off — already covered. Here's exactly what you won't have to touch:
We source, vet, and place the right people for your exact role requirements — no job ads, no screening calls, no wasted time on candidates who don't fit.
Payroll, tax obligations, and local compliance are handled entirely on our side — zero admin on yours. You never touch a payslip or a regulation document.
SOPs, training workflows, and ramp-up processes are already structured into our deployment model. Your new hire is productive from week one.
Oversight, reporting, and performance management are built in from day one — not bolted on later. You get visibility without the work of building it yourself.
We handle the entire operational layer — so you get back to leading.
The TELEX Deployment Model.
Six structured steps from assessment to full operation. Controlled deployment — not talent matching. Live within 5 days of assessment completion.
Controlled deployment —
not talent matching.
Booking the call doesn't commit you to anything
This is not outsourcing. It's operational infrastructure.
Every offshore provider says they're different. Here's what actually separates TELEX Global Solutions from everyone else — in black and white.
TELEX Global Solutions isn't a headhunter. We're an operations infrastructure provider — built for companies that need execution, not just people.
No commitment required
Calculate your exact savings.
Savings are structural — not promotional. See exactly how much you keep when you deploy a managed offshore unit instead of hiring locally.
* Estimates based on fully-loaded local costs including salary, benefits, taxes, and overhead. TELEX Global Solutions cost = number of agents × $2,600/mo (1–4 agents) or × $2,100/mo (5+ agents) × 12. Actual savings vary by role, region, and tier. Teams of 20+ are scoped under Enterprise and custom-quoted.
Built-in safeguards. Zero guesswork.
Every engagement comes with a structured protection layer.
Controlled.
Professional.
Structured Deployment Tiers.
Designed for your stage of growth — not random role pricing. Every tier includes full deployment infrastructure, not just a hire.
Same managed service. Bigger team, lower rate. All agents work on-site from our Philippine office, not from home.
Not sure which tier fits? Book a 15-minute discovery call and we'll recommend the right deployment structure for your business — booking the call doesn't commit you to anything.
Real results from our teams
#1 of the client's 6 support sites on customer satisfaction (Apr–Jun 2026)
95.80% quality score · 96.54% SLA (Sep 2026)
98.86% quality score (Sep 2026) · 100% attendance (Apr 2026)
3 agents + team lead · QA up from 87.66% to 90.83% · SLA 98.47% (Oct 2026)
Frequently Asked
Questions
Find answers to the most common questions about deploying and managing your offshore team with TELEX Global Solutions.
Book a 15-minute discovery call and we'll answer them for your business.
Ready to Deploy
Structured Offshore Operations?
Book a 15-minute discovery call and we'll build your custom deployment plan — which roles to offshore first, your operational roadmap, and what the structure looks like for your business.
Privacy Policy
1. Introduction
Telex Business Support Services Inc. (“TelexPH,” “we,” “our,” or “us”) is committed to respecting privacy and protecting personal information processed in connection with our website and business operations.
This Privacy Policy explains how we collect, use, disclose, store, retain, and protect personal information when you visit https://intl.telexph.com/, contact us, submit an inquiry, or engage with our business services.
We aim to handle personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its applicable implementing rules and regulations, other applicable privacy laws, and risk-based information-security practices informed by ISO/IEC 27001:2022.
2. Scope
This Policy primarily applies to personal information collected through our public website and business communications, including information concerning:
- Website visitors and prospective clients.
- Client representatives and business contacts.
- Individuals who submit inquiries or assessments.
- Job applicants, where information is collected through channels covered by this Policy.
- Other individuals who communicate with us through our website or business channels.
Personal information processed while providing outsourced services to a client may also be subject to additional privacy notices, client instructions, and contractual data processing arrangements.
Where TelexPH processes personal information on behalf of a client, the client's instructions and applicable contractual obligations will govern that processing, subject to applicable law.
3. Information We Collect
Depending on your interaction with us, we may collect the following categories of personal information:
Identification and contact information
- Name, email address, telephone number, and business contact details.
- Company name, job title, and professional information.
Business inquiry information
- Information submitted through contact forms, assessments, consultation requests, or service inquiries.
- Business requirements, requested services, operational needs, and related correspondence.
Technical information
- IP address, browser type, device information, access logs, and website usage data where collected.
- Cookie identifiers and analytics information where the relevant technologies are enabled.
Engagement information
- Information required to prepare proposals, administer contracts, coordinate services, or maintain business records.
We seek to collect information that is adequate, relevant, and necessary for specified and legitimate purposes.
Please do not submit passwords, payment credentials, official ID numbers (such as passport or national ID numbers), or unnecessary sensitive personal information through general website forms.
4. How We Collect Information
We may collect personal information directly from you when you complete forms, request a consultation, submit an assessment, email us, or communicate with our team.
We may also collect technical information through our website infrastructure and, where enabled, analytics, security, or other authorized service providers.
In the course of providing business services, information may be provided by clients or their authorized representatives where necessary and lawful.
Where required, we will provide appropriate privacy notices concerning information collected indirectly.
5. Purposes and Lawful Bases for Processing
We may process personal information for the following purposes:
- Responding to inquiries and consultation requests.
- Evaluating potential business engagements and preparing service proposals.
- Communicating about our services and relevant business opportunities.
- Administering client relationships and contracted services.
- Maintaining website functionality, security, and performance.
- Managing records and meeting applicable legal or regulatory obligations.
- Preventing fraud, investigating security incidents, and protecting legitimate business interests.
Depending on the circumstances, processing may be based on consent, contractual necessity, steps requested before entering into a contract, legitimate interests, legal obligations, or another lawful basis recognized by applicable law.
Where processing relies on consent, you may withdraw your consent subject to applicable law. Withdrawal does not affect processing lawfully performed before withdrawal or processing supported by another valid legal basis.
6. Marketing Communications
We may use your contact information to respond to business inquiries and, where permitted, communicate information about our services.
Where consent is required for promotional communications, we will obtain it through an appropriate process.
You may opt out of marketing communications using the unsubscribe mechanism provided or by contacting us. We may continue to send essential administrative communications where necessary.
Submitting an inquiry does not automatically constitute consent to every form of promotional communication.
7. Cookies and Website Technologies
Our website may use necessary cookies and, where enabled, analytics, preference, or marketing technologies.
These technologies may support website functionality, security, performance measurement, and improvements to the user experience.
Where consent is required for non-essential cookies or similar technologies, an appropriate notice and consent mechanism should be provided.
The specific cookies, providers, and retention periods depend on the technologies actually deployed on the website.
8. Sharing and Disclosure
We may share personal information with authorized recipients where necessary for legitimate business purposes, including:
- Authorized TelexPH personnel.
- Website hosting, email, scheduling, CRM, and IT service providers.
- Security, analytics, and technical support providers where applicable.
- Professional advisers, auditors, or legal representatives where necessary.
- Public authorities, regulators or other parties when required or permitted by law.
- Other parties involved in a business transaction, subject to applicable safeguards.
We do not sell personal information as a standalone commercial product.
Access to personal information should be limited to individuals and service providers with an appropriate business need and authorization. Where third parties process personal information on our behalf, appropriate confidentiality, security, and data-protection arrangements should be established.
9. Client Information and Outsourced Operations
In delivering BPO and outsourcing services, TelexPH may be authorized to access or process client business information and personal information relating to a client's customers, employees, or other individuals.
Depending on the engagement, this may include customer inquiries, contact records, communications, CRM information, transaction records, support tickets, and operational documentation.
Such information must be handled according to the applicable client agreement, authorized instructions, access permissions, confidentiality requirements, and applicable law.
TelexPH will seek to limit access and use to authorized purposes and apply appropriate safeguards based on the nature of the information and the risks involved.
Specific processing responsibilities and requirements should be documented in the applicable client agreement or data processing agreement.
10. International Data Transfers
As an outsourcing provider serving businesses that may operate in different countries, TelexPH may need to facilitate access to or transfer personal information across national borders.
Where international transfers occur, we aim to implement safeguards appropriate to the applicable legal requirements and the nature of the information involved.
These safeguards may include contractual protections, access restrictions, security measures, and appropriate oversight of service providers.
Specific transfer arrangements will depend on the relevant engagement, processing activities, and applicable law.
11. Data Retention and Disposal
We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, meet applicable legal obligations, maintain required business records, or resolve legitimate disputes.
Retention periods may vary depending on the type of information, the nature of the business relationship, contractual requirements, and applicable law.
When personal information is no longer required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to legal retention obligations and any applicable client instructions.
Specific retention periods should be established through an appropriate internal retention schedule.
12. Information Security
TelexPH recognizes the importance of protecting the confidentiality, integrity, and availability of personal and business information.
We aim to apply appropriate organizational, physical, and technical safeguards based on identified risks, applicable requirements, and the nature of our processing activities.
Depending on the relevant systems and operations, safeguards may include:
- Authorized access and least-privilege principles.
- Appropriate authentication and account-security measures.
- Confidentiality obligations and personnel awareness.
- Secure system configuration and maintenance.
- Appropriate logging, monitoring, and incident management.
- Backup, recovery, and continuity measures where implemented.
- Assessment of relevant third-party security risks.
Our information-security approach is intended to be informed by ISO/IEC 27001:2022 and the management of information-security risks.
This statement does not, by itself, represent ISO certification or guarantee the effectiveness of any particular control. Security commitments must be consistent with the measures actually implemented and documented by TelexPH.
13. Personal Data Breaches
We aim to maintain appropriate procedures for identifying, assessing, escalating, and responding to information-security incidents involving personal information.
Where a breach triggers a notification obligation, TelexPH will take the required steps within the applicable legal timeframes and notify the relevant individuals and authorities as required by law.
Incident response may include containment, investigation, impact assessment, remediation, documentation, and measures to prevent recurrence.
14. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Be informed about the collection and processing of your personal information.
- Request access to personal information concerning you.
- Request correction of inaccurate or incomplete information.
- Object to certain processing activities.
- Request erasure or blocking where legally available.
- Withdraw consent where processing relies on consent.
- Request data portability where applicable.
- Seek compensation or lodge a complaint with the appropriate authority where provided by law.
To exercise these rights, please contact us using the details below. We may need to verify your identity and clarify the scope of your request.
Certain limitations may apply where information must be retained or processed to comply with legal obligations or another valid legal basis.
15. Artificial Intelligence and Automated Processing
TelexPH may provide AI-assisted solutions and workflow automation as part of its business and technology services.
Where personal information is processed through AI or automated tools, such processing should be subject to authorized purposes, appropriate safeguards, and applicable contractual and legal requirements.
We aim to ensure that personal information is not used for unrelated or incompatible purposes without an appropriate lawful basis.
Where applicable law requires additional transparency, human intervention, or consent for automated decisions that significantly affect individuals, the relevant requirements must be addressed.
16. Children's Privacy
Our website and services are primarily intended for business users. We do not knowingly seek to collect children's personal information through general business inquiry forms.
If you believe a child has provided personal information through our website, please contact us so that we can assess the matter and take appropriate action under applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, website technologies, processing activities, or legal requirements.
The updated version will be published on this page with a revised effective or update date. Where required by law, appropriate notice or consent will be provided.
18. Contact Us
For privacy inquiries or requests concerning your personal information, please contact:
Telex Business Support Services Inc.
Guimba, Nueva Ecija, Philippines
Telephone: 044 950 4196
General Contact: [email protected]
Website: https://intl.telexph.com/
You may also contact the Philippine National Privacy Commission or another competent data protection authority, as applicable.
Terms of Service
1. Introduction
Welcome to TelexPH International, operated by Telex Business Support Services Inc. (“TelexPH,” “we,” “our,” or “us”).
These Terms of Service govern your access to and use of our website at https://intl.telexph.com/ and its associated content, inquiry forms, assessment tools, and other publicly available website features.
By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue using the website.
These Terms govern website use and preliminary business inquiries. Specific outsourcing engagements, service deliverables, pricing, staffing arrangements, and service-level commitments are governed by separate written agreements between TelexPH and its clients.
2. Our Services
TelexPH provides business process outsourcing (BPO), offshore staffing, customer support, virtual assistance, back-office operations, sales support, lead generation, and technology-enabled business solutions.
Our digital services may also include website development, CRM implementation, workflow automation, AI-assisted solutions, and related technical services.
Service availability, scope, staffing, schedules, deliverables, pricing, and performance expectations depend on the requirements agreed upon with each client.
Information published on this website is provided for general informational purposes and does not constitute a binding service offer unless expressly stated otherwise.
3. Business Inquiries and Assessments
Visitors may submit inquiries, request consultations, complete assessments, or contact us to explore potential business engagements.
You agree to provide accurate information and to ensure that you are authorized to submit any information on behalf of yourself or your organization.
Submitting an inquiry or assessment does not guarantee acceptance, service availability, a particular result, or the establishment of a contractual relationship.
TelexPH may contact you to respond to inquiries, discuss requirements, prepare proposals, or coordinate potential engagements.
4. Client Responsibilities
Clients engaging TelexPH for outsourced services are responsible for providing accurate instructions, defining the agreed scope of work, and obtaining the necessary rights and permissions for information, systems, and materials they authorize us to access.
Clients must ensure that their instructions and use of our services comply with applicable laws and contractual obligations.
Responsibilities concerning system access, employee supervision, service approvals, quality standards, escalation procedures, and operational reporting will be established in the applicable client agreement.
5. Confidentiality and Information Security
TelexPH recognizes the importance of protecting confidential business information and personal data entrusted to it in connection with its services.
Confidentiality obligations, permitted data use, access requirements, security responsibilities, and incident-reporting procedures may be specified in applicable confidentiality agreements, client contracts, or data processing agreements.
Users must not submit passwords, access credentials, sensitive personal information, or confidential client records through general website forms unless the relevant process expressly requires the information and appropriate safeguards are in place.
Our information-security practices are intended to support the confidentiality, integrity, and availability of information through appropriate risk-based safeguards.
6. Acceptable Use
You agree not to:
- Use the website for unlawful, fraudulent, or misleading purposes.
- Attempt to gain unauthorized access to our systems, accounts, or information.
- Interfere with the security, availability, or proper operation of the website.
- Introduce malicious code or attempt to compromise website infrastructure.
- Collect or extract information through unauthorized scraping or automated methods.
- Copy, reproduce, distribute, or commercially exploit protected website content without authorization.
- Impersonate another person or misrepresent your authority to act for an organization.
We may take reasonable measures to restrict access or address suspected misuse, security risks, or violations of these Terms.
7. Intellectual Property
Unless otherwise indicated, the website's text, branding, graphics, designs, software, and other materials are owned by or licensed to TelexPH and are protected by applicable intellectual property laws.
You may access and use these materials for legitimate informational and business purposes. You may not reproduce, modify, distribute, or commercially exploit them without authorization, except where permitted by law.
Ownership of custom-developed software, client deliverables, documentation, and other work produced under a service engagement will be determined by the applicable written agreement.
8. Third-Party Services
Our website or services may integrate with or link to third-party platforms, including CRM systems, scheduling tools, hosting providers, analytics services, and AI-enabled applications.
Third-party services may be governed by separate terms and privacy policies. Where third parties process personal information on our behalf, applicable contractual and data-protection safeguards should be established.
We are not responsible for independent third-party services except to the extent responsibility cannot be excluded under applicable law.
9. Artificial Intelligence and Automation
TelexPH may provide AI-assisted solutions and workflow automation as part of its technology-enabled services.
The use of these tools is subject to the applicable service scope, client instructions, confidentiality obligations, and data-protection requirements.
Clients must not authorize the processing of information through AI systems or other external tools unless the processing is permitted and appropriate safeguards are in place.
Any specific restrictions on data use, human review, automated decisions, or AI-provider access will be addressed in the applicable agreement where necessary.
10. Disclaimers and Limitation of Liability
We make reasonable efforts to maintain accurate website information and reliable website functionality. However, we do not guarantee that the website will always be uninterrupted, error-free, or free from every security risk.
To the extent permitted by law, TelexPH shall not be liable for indirect, incidental, special, or consequential losses arising solely from the general use of this website.
Nothing in these Terms excludes liability that cannot legally be excluded or limits rights that cannot lawfully be waived. Liability arising from contracted services is governed by the applicable client agreement and mandatory law.
11. Suspension and Termination
We may restrict or suspend access to website features where reasonably necessary to address misuse, security threats, legal requirements, or material violations of these Terms.
Termination of an outsourcing engagement, including any notice period, transition assistance, payment obligations, or return of client information, will be governed by the relevant written agreement.
12. Privacy
Our collection and processing of personal information are described in our Privacy Policy, which should be read together with these Terms.
Where a separate client agreement or data processing agreement applies, it will govern the relevant processing activities in accordance with its terms and applicable law.
13. Changes to These Terms
We may update these Terms to reflect changes in our services, website functionality, business operations, or legal obligations.
The latest version will be published on this page with an updated revision date. Where required, we will provide appropriate notice or obtain any necessary consent.
14. Governing Law
These Terms are governed by the laws of the Republic of the Philippines, subject to applicable mandatory laws and any valid contractual arrangements governing a particular engagement.
Disputes will be addressed through good-faith discussions and, where necessary, the appropriate dispute-resolution process under applicable law.
15. Contact Information
For questions concerning these Terms, please contact:
Telex Business Support Services Inc.
Guimba, Nueva Ecija, Philippines
Telephone: 044 950 4196
Email: [email protected]
Website: https://intl.telexph.com/